Last Updated: September 2026
OkTreat respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how OkTreat collects, uses and protects information when you use our website, mobile application, pet portal and related services.
Information We Collect
We may collect personal information that you provide when you create an account, contact us, use OkTreat services, create a pet profile, arrange pet care, make a payment, or interact with our website or app.
This information may include your name, contact information, account information, pet information, transaction information and other information you choose to provide.
How We Use Your Information
We may use your information to:
- Provide and improve OkTreat services.
- Respond to questions and customer support requests.
- Manage pet profiles and pet-care services.
- Facilitate bookings and payments.
- Communicate important service information.
- Understand how our website and services are used.
- Develop new products and services.
- Meet legal and regulatory requirements.
These purposes are broadly consistent with the uses listed in your existing policy.
Payments
Where payments are offered through OkTreat, payment information may be processed by third-party payment providers. OkTreat may receive transaction information necessary to provide and manage its services.
TreatCoins
OkTreat may use TreatCoins as part of its community pet-care system. Information relating to TreatCoin activity may be associated with your OkTreat account to operate the service.
Smart Pet Tags
If you use an OkTreat Smart Pet Tag, information you choose to make available through your pet’s profile may be accessible to someone who scans the tag. You should only make information publicly available that you are comfortable sharing.
How We Protect Your Information
We take reasonable measures to protect personal information against unauthorized access, loss, misuse or disclosure. However, no internet or electronic storage system can be guaranteed to be completely secure.
Third-Party Services
OkTreat may use third-party providers for services such as payments, hosting, analytics, communications and other functionality. Those providers may process information according to their own privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy as OkTreat and its services develop. When changes are made, the revised policy will be posted on our website. Your existing PDF similarly provides for updates to the policy.
Contact Us
If you have questions about this Privacy Policy or how OkTreat handles personal information, please contact:
OkTreat
Email: CareTeam@OkTreat.com
Then Publish the page and add Privacy Policy to your website footer.
One important point: your existing PDF is quite basic and appears to predate some of the features you’re now putting into OkTreat, including TreatCoins and Smart Tags. It also has very broad wording saying visitors consent to “any and all data” being used as OkTreat sees fit, which I would not carry over verbatim.
For a production app/site, the privacy policy should ultimately be reviewed against where you operate and the actual data collected by the app.